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This website is owned by Heli NV

IZ Vantegem
Vantegemstraat 9
B-9230 Wetteren
BE 0423.833.085
BE33 3900 3830 4446

+32 9 368 80 80
info@heli.be

Website terms

By using the website, you agree to the following terms.

The purpose of this website is to introduce everyone to our services, who we are, and what we do.

The content of this website (photos, logos, texts, drawings, etc.) is purely informational and is protected by intellectual property rights and belongs to Heli N.V. Any reproduction, distribution, publication, sale, translation, editing, or commercial use of this content in any way is prohibited.

All information on our website is available without you having to provide personal data, as we strive to respect your privacy. When contacting us or registering, your data is requested to process your registration or respond to your inquiry. This data will not be shared with third parties under any circumstances.

Cookies

This website uses temporary (session) cookies to improve the website's functionality. We only store statistical data to count the visitors to this website and detect the most viewed pages. This allows us to continually optimize our information and serve you better. If you do not wish these temporary cookies to be placed on your computer, you can disable them in your browser settings. If cookies are used, they do not collect demographic information about the visitor.

Questions?

If you have questions or comments, do not hesitate to contact us!

Privacy statement & policy Heli Group

Heli Group NV (and its subsidiaries) (hereinafter referred to as "Heli") respects your privacy and ensures that you can entrust your personal data to Heli. During your interactions with Heli, certain data about you or your organization is collected and processed.

Since you or your organization can be identified based on this data, this data is considered 'personal data.' All information about which personal data Heli processes and how Heli handles it correctly can be found below.

This Privacy statement & policy
Personal data held by Heli
Processing of personal data by Heli
Sharing of personal data by Heli
Your rights
Heli's security policy
Contact details

1. This Privacy statement & policy

This Privacy statement & policy applies to all personal data that Heli collects and processes from you.

By using the (mobile) websites, engaging in transactions, or being an employee of Heli, you agree that this Privacy statement & policy applies to the personal data processed by Heli.

Heli reserves the right to modify this Privacy statement & policy at any time. The applicable version can always be found on the Heli website.

2. Personal data held by Heli

The following data can be collected and processed by Heli in various ways. These include:

Data you provide directly to Heli

• Identification and contact information: name, first name, company name, address and place of residence, email address, phone or mobile number, etc.;
• Financial information: bank account number, BIC code, account holder's name, etc.;
• Information regarding the products and/or services you wish to order, favorite products or services, interests, preferences you provide via our (mobile) websites, email, phone, fax, or other communication channels;
• Complaints or feedback via our support channels regarding your experience with Heli, comments, suggestions, testimonials, and all other feedback;
• Other data and content exchanged, communicated, and shared by you via Heli products, (mobile) websites, email, phone, fax, or other communication channels, including text, images, audio recordings, etc.

 
Data provided by using the (mobile) websites

When you use the (mobile) websites of Heli, the following information may be processed: visited pages, websites, and searches through cookies (https://www.heli.be/nl/footer-menu/privacy-en-cookies), data you enter on the websites, and other data you have granted Heli access to (such as location data, etc.).

Data from other sources

Heli may also collect and process data from other sources, such as purchasing or renting data collected by suppliers specializing in this, Heli partners, public sources, social media, etc. The rules and preference settings of these social media providers will apply to the use of social media channels, both to you and to Heli.

Links to other websites may be present on the Heli websites. These websites may not be managed by Heli and may have their own privacy statement or policy. Heli strongly recommends that you read these and cannot take responsibility for these third-party websites.

You are not obliged to provide your data to Heli or agree to the processing. Nevertheless, it may be necessary in certain cases to provide personal data to Heli (such as company name, name, address, email address, etc.) so that proper service can be provided and applicable legislation can be complied with.

3. Processing of personal data by Heli

Personal data is processed by Heli for the following purposes:

• Establishing and executing an agreement with you (such as signing rental contracts, ordering products and/or services, attending training, etc.), as well as billing and following up on and collecting these invoices, whether or not through third parties;
• Facilitating the exchange, creation, and removal of certain information and/or contacting other users on (mobile) websites, etc.;
• Helpdesk
• The continuous improvement, maintenance, and optimization of our products, services, (mobile) websites, and their security, as well as the optimization of general, commercial, and marketing strategies of Heli;
• Personalizing the products and/or services to be provided to you and the associated support services, usage information, service messages, or other related (electronic) messages;
• Targeted and optimal sending of advertisements, newsletters, and information. For this purpose, Heli may bundle your preferences and interests into a profile. For the use of advanced profiling techniques, Heli will always seek your consent in advance;
• Compliance with the regulations applicable to Heli in the broadest sense;
• Other specific purposes for which separate consent may be requested.

4. Sharing of personal data by Heli

Heli may share the personal data processed with parent, sister, and subsidiary companies within its own group in the European Economic Area.

Furthermore, personal data may also be shared with partners, suppliers, or other agents of Heli when the processing by these third parties is necessary for the establishment, execution, use, provision, access, or handling of products, services, (mobile) websites, etc. Heli only contracts with partners, suppliers, or other agents who limit the use and processing of your personal data and guarantee adequate protection of your personal data.

If your consent is legally required or if we believe that your consent is appropriate under the circumstances, we will always seek this consent before sharing or forwarding your personal data to a country outside the European Economic Area.

Your personal data will only be disclosed in accordance with this Privacy statement & policy and/or if required by law. In rare cases, Heli may have to disclose your personal data pursuant to a court order or to comply with other mandatory legal or regulatory requirements. Heli will reasonably attempt to inform you in advance unless subject to legal restrictions.

Our partners, suppliers, or other agents may only use your personal data to send you offers, newsletters, and other commercial information if you have separately consented to this. If you no longer wish to receive this, you can always contact these third parties to stop this use of your personal data (see point 7 of this Privacy statement & policy).

Finally, personal data may also be anonymized and shared with third parties. In this case, you will never be able to be identified based on this anonymized data.

5. Your rights

You always have the right to access and correct the personal data that Heli processes about you.

You also have the right to request the deletion of your personal data, restriction of the processing of your personal data, and data portability, insofar as the applicable regulations provide for this.

You can withdraw your consent for certain processing at any time and object to the processing of your personal data for serious and legitimate reasons. You also have the right to object to the use of your personal data for direct marketing, to the transfer of your personal data to third parties (when this transfer is not necessary for Heli’s services), and to the creation of your profile.

To do so, you can contact Heli using the contact information provided in point 8 of this Privacy statement & policy.

You also have the right to lodge a complaint with the supervisory authority: www.privacycommission.be. (Drukpersstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35)

6. Heli's security policy

Data security

To protect your personal data in the best possible way, Heli takes all reasonable measures and applies best practices to prevent loss, misuse, disclosure, unauthorized access, or alteration of this personal data. Both technical and organizational measures are taken to provide adequate security levels.

Payment data is always protected in accordance with the standard encryptions used to protect sensitive financial information.

Data retention

Heli will not retain your data longer than necessary for its processing, considering Heli's contractual and legal obligations regarding this data and Heli's mission to properly answer customer or supplier queries, improve the quality of products and services, and comply with its own legal obligations.

7. Contact details

Heli Group NV
Vantegemstraat 9
9230 Wetteren (Belgium)
BE0894.161.341

Heli NV
Vantegemstraat 9
9230 Wetteren (Belgium)
BE0423.833.085

Heli-Trans BV
Vantegemstraat 9
9230 Wetteren (Belgium)
BE0471.692.390

High & Safe BV
Vantegemstraat 9
9230 Wetteren (Belgium)
BE0465.579.511

info@heli.be
+32 9 368 80 80